OUR 20 YEARS OF EXPERIENCE.
Jaime’s Auto Repair offers a professional service with a team of skilled mechanics. For more than 20 years, we have served customers for both luxury and serial car brands, building up an outstanding reputation for detail and quality. We cover all aspects of car maintenance and repair, from diagnostics to finishing touches.
Jaime’s Auto Repair is a well-established Oregon car repair garage offering a full range of services on all makes and models of vehicle. We are dedicated to providing a high quality of workmanship, and customer service . This ethos has earned us a fantastic reputation throughout Oregon over the past 20 years. We have the latest equipment and technology to provide a comprehensive range of services.
When receiving a vehicle from a customer, it usually arrives one of three ways. The customer stops in unannounced, the vehicle has broken down and is towed in, or the customer has made an appointment. Once the vehicle has been checked in, regardless of the circumstance, it is then assigned to a technician.
The most underrated and overlooked element of taking possession of a vehicle is the failure to properly inspect it. We detested the idea of “selling” customers and performing vehicle inspections without verifiable data
The most crucial element in the entire process. An accurate estimate will save everyone time and prepare the customer for what they may come to expect. As a rule of thumb, we recommend being as thorough as possible in your notes while building estimates. This allows some room for unforeseen problems that may arise.
Without verbal or written authorization, you can not and should not ever perform work on a customer’s vehicle. It is unethical to skip this step.
Once authorized, the technician can now start the job as the estimate has been written. Under most circumstances, there are not many changes made to an estimate. Most changes usually revolve around unforeseen circumstances and/or hardships encountered. However, anything over 5 percent of the original estimate should be clearly communicated to limit misunderstandings.
Once a service is completed, the service adviser should review with the technician that nothing was forgotten. After major repairs, it is always good to personally follow up with customers. This shows that you care. In general, it's good practice to follow up with every customer and try to get feedback about their experience.
OUR 20 YEARS OF EXPERIENCE.
Since 2002, customers have trusted us with their car’s maintenance, car mechanics, upgrade and repair needs. We offer fast, friendly service. We do not oversell, we only recommend what is needed. You will feel good about having done business with us. A good auto repair is an investment in your future transportation needs.
